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May 27, 2011 06:05 pm

Skype Issues Software Fix For Windows and Mac Users

jbrodkin writes "Skype has released a new version of its Windows software to fix the problem that has kept some Skype users from logging in and making calls yesterday, and plans to issue a similar update to Mac users later today, the company said. Skype, which is in the process of being sold to Microsoft for $8.5 billion, previously gave users instructions on how to fix the problem, which involved deleting a 'shared.xml' file. While Windows and Mac users are being given a software fix, Linux users still have to fix the problem manually (but they can handle it). Still unknown is what caused the Skype outage. Skype said it affected only a small percentage of users, but hasn't explained the cause. Skype has at least updated its status page to reflect the outage, however. Even after issuing yesterday's fix instructions, the status page had claimed for a while that sign in and registration were 'all working normally.'"

Read more of this story at Slashdot.



Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/vOuBXo043vo/Skype-Issues-Software-Fix-For-Windows-and-Mac-Users

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