An Interest In:
Web News this Week
- March 28, 2024
- March 27, 2024
- March 26, 2024
- March 25, 2024
- March 24, 2024
- March 23, 2024
- March 22, 2024
Some of Our Sources
- Slashdot
- Engadget
- Simplebits
- Pearsonified
- Smashing Apps
- Abduzeedo
- Vandelay Design
- Crazy Leaf Design
- Web Design Ledger
- Dev To
Help Webnuz
Referal links:
May 2, 2011 01:56 am GMT
Last weekend, our own Erick Schonfeld wrote an impressive in-flight diatribe against American Airlines; specifically their ineffectual social media representatives whom he described as little more than "a toothless marketing arm" for the company.Of course, the usual dick of troll commenters ('a dick' is the collective noun for troll commenters, look it up) complained that personal rants have no place on TechCrunch - despite the fact that a) TechCrunch is built on a proud tradition of personal rants b) Erick is the co-editor of the site and so can write whatever he damn well pleases.In fact Erick's 'rant' was long overdue. American Airlines' social media department does suck when it comes to providing actual customer service. But here's the thing: so does everybody else's.
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/__zSze1KN5s/
The Scandal Of Toothless Social Media Representatives Ends" Now
Last weekend, our own Erick Schonfeld wrote an impressive in-flight diatribe against American Airlines; specifically their ineffectual social media representatives whom he described as little more than "a toothless marketing arm" for the company.Of course, the usual dick of troll commenters ('a dick' is the collective noun for troll commenters, look it up) complained that personal rants have no place on TechCrunch - despite the fact that a) TechCrunch is built on a proud tradition of personal rants b) Erick is the co-editor of the site and so can write whatever he damn well pleases.In fact Erick's 'rant' was long overdue. American Airlines' social media department does suck when it comes to providing actual customer service. But here's the thing: so does everybody else's.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/__zSze1KN5s/
Share this article:
Tweet
View Full Article
Techcrunch
TechCrunch is a leading technology blog, dedicated to obsessively profiling startups, reviewing new Internet products, and breaking tech news.More About this Source Visit Techcrunch