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April 5, 2011 04:56 pm GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/XS15JEZdP2c/
Kana Software Buys Social Media Monitoring Platform Overtone
Kana Software has acquired Overtone, which develops a social media monitoring and customer listening platforms for large, brand name companies. The terms of the transaction were not disclosed.Overtone, which has raised $20.5 million in funding, develops a SaaS applications that allows companies to monitor social media platforms and analyze customer sentiment, emerging issues, and topic trends.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/XS15JEZdP2c/
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