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March 20, 2011 08:18 am

Why UK Banks Don't Tweet

An anonymous reader writes "Banks in Great Britain are running scared of using social media services like Facebook and Twitter — owing to case law that dates from 1924." That case law "means financial services companies can't publicly identify an individual who has an account with them," so responding to customer inquiries in other than the traditional ways (like post and in-person) could get banks in trouble.

Read more of this story at Slashdot.



Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/zzmte31gBjk/Why-UK-Banks-Dont-Tweet

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