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February 22, 2011 04:03 am GMT
Original Link: http://feeds.mashable.com/~r/Mashable/~3/mx5ORKynusw/
HOW TO: Deal With Negative Online Sentiment About Your Brand
Brands try to inspire excitement among their communities so that their fans and supporters will do the selling for them. That's called advoca…Original Link: http://feeds.mashable.com/~r/Mashable/~3/mx5ORKynusw/
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